Frequently Asked Questions

Our pricing is based on three key factors:

• Volume - The amount of space your items take up in our truck
• Weight - Heavier items like appliances, construction materials, or exercise equipment may cost more
• Complexity - Items requiring special handling, difficult access locations, or extra labor

We provide clear, upfront quotes with no hidden fees, and you only pay for the space your items occupy in our truck.

Our minimum charge is $80, covering small loads or single oversized items. Larger loads get better value since we price by volume—the more we haul, the more you save per item!

Absolutely! We offer free, no-obligation on-site estimates so you get a clear price upfront—no surprises, no pressure, just transparent pricing.

Super fast! We can usually schedule an on-site estimate within the day. For simple jobs, we might even give you a rough estimate over the phone.

Nope! The price we quote includes everything—labor, transportation, disposal fees, and cleanup. The only time it changes is if you add more junk.

Our base pricing structure remains consistent throughout our core service area. For locations in our primary and extended service areas, a modest travel fee may apply. The exact amount depends on the distance from our nearest crew and the volume of junk being removed. We always provide a clear, upfront quote before any work begins.

It's up to you! While we recommend being present to confirm what goes, we can also work with a designated contact or follow clear instructions for straightforward jobs. Just let us know what works best for you when booking!

No need to lift a finger! Our full-service junk removal means we handle all the heavy lifting, whether it's from your basement, attic, garage, or any room in your home. We'll take care of everything!

We handle nearly everything from your home, including:

• Furniture (sofas, mattresses, tables, etc.)
• Appliances (refrigerators, washers, dryers, etc.)
• Electronics (TVs, computers, etc.)
• Yard waste (branches, leaves, soil, etc.)
• Renovation debris (drywall, lumber, tiles, etc.)
• Specialty items (hot tubs, pianos, exercise equipment)

For a complete list, please visit our Accepted Items page.

Our trained team will carefully remove furniture from your home, protecting walls, floors, and doorways during the process. We handle all sizes of furniture, from small end tables to large sectional sofas and everything in between. We'll even disassemble items if needed to get them out safely.

Absolutely! We offer flexible scheduling, including evenings, early mornings, and weekends, so your business operations stay smooth without the disruption.

We work with all kinds of businesses—no job is too big or small! The most common include offices, retail stores, warehouses, construction sites, and property managers. If you've got junk, we'll take care of it!

You bet! Whether it's a big office move, downsizing, or clearing out unused stuff, we've got the team and tools to get it done fast and efficiently.

Yes! We provide commercial junk removal services throughout the entire GTA, including office buildings, retail spaces, warehouses, construction sites, and more. Our commercial services have the same coverage area as our residential services, with dedicated teams that understand the unique requirements of business clients.

From tearing down walls to disassembling hot tubs, we handle interior demolition, large item disassembly, small structure removal (think sheds and fences), and full cleanup afterward. We've got it all covered!

If you're dealing with heavy-duty structures or large items, like tearing down walls, clearing out old kitchens, or dismantling hot tubs, it's probably time to call in the pros. We'll handle the tough stuff, safely and efficiently.

Maybe! Some projects need permits depending on the size and location. Don't worry—we'll help guide you through the process and make sure everything's squared away before we get started.

You bet! We're all about leaving your space spotless. After we finish the demolition, we'll take care of the debris and ensure the area is clear and ready for the next steps in your project.

We price based on the scope of the job—size, complexity, and labor required. No surprises here; we'll give you a clear, upfront quote so you know exactly what you're paying for, with no hidden fees.

We take almost everything, but we don't handle hazardous waste, medical waste, or explosives. Refer to your city for more information about hazardous waste disposal.

Common items we cannot accept include:

• Paint (liquid or dried)
• Automotive fluids
• Pesticides and chemicals
• Medical sharps or biohazards
• Propane tanks and other pressurized containers
• Asbestos

Absolutely! If it's bulky, awkward, and requires a team huddle to figure out the best exit strategy, we've got it covered. Just give us a heads-up if it's extra heavy—grand pianos and cast iron tubs deserve a little planning.

Yep! Drywall, lumber, tiles, and that pile of "I'll deal with it later" reno scraps—consider them history. The only thing we can't take is hazardous materials like asbestos, but everything else? Gone.

We're all about keeping it green! We sort through everything we collect and make sure the good stuff gets donated or recycled. Our mission? To keep as much out of the landfill as possible—aiming to divert up to 60% of items through eco-friendly disposal.

We don't handle hazardous, medical, or explosive materials. However, we're happy to take care of your unwanted non-hazardous items, ensuring they're disposed of responsibly.

We proudly serve Toronto and the entire Greater Toronto Area (GTA), including:

• Toronto (Downtown, East York, North York, Scarborough, Etobicoke)
• Mississauga
• Brampton
• Vaughan
• Richmond Hill
• Markham
• And many more surrounding areas

For a complete list, please visit our Locations page.

We offer same-day service in our core service area which includes Toronto, Mississauga, Brampton, Vaughan, Richmond Hill, and Markham. For our primary service area (extended GTA), service is typically available within 24-48 hours. In our extended service area, appointments are required and may take 2-3 days to schedule.

While we primarily focus on the Greater Toronto Area, we may be able to accommodate jobs outside our standard service area for an additional travel fee. For locations beyond our extended service area, please call us at (416) 254-2648 to discuss your specific requirements and we'll let you know if we can help.

The easiest way to check is to enter your postal code in our service area checker at the top of this page. You can also call us directly at (416) 254-2648, and our friendly team will confirm if we serve your area and provide you with scheduling options. If you're in a location we don't typically service, we may still be able to make special arrangements.

We offer same-day and next-day service across the GTA in most cases. During peak seasons, it's smart to book 2-3 days in advance for the best availability, but we'll always try to squeeze in urgent requests.

Yes! We offer same-day service throughout the GTA. While availability may vary during peak times, we always strive to accommodate urgent requests. Simply give us a call, and we'll do our best to schedule a pickup that works for you.

Our scheduling process is simple:

1. Contact us via phone, text, or our online form
2. We'll ask a few quick questions about your junk removal needs
3. We'll provide a time window for your on-site quote
4. Our team arrives, assesses the job, and provides a firm price
5. If you approve, we can typically remove your junk right away

The whole process is designed to be fast, easy, and convenient for you.

Most jobs take between 30 minutes to 3 hours, depending on the volume of items, complexity, and access conditions. Small jobs like a single furniture piece removal might take just 15-20 minutes, while full house cleanouts can take several hours. We pride ourselves on working efficiently while taking proper care with your property.

Here's our process from start to finish:

1. Our uniformed team arrives in a well-marked truck
2. We assess the items to be removed and provide a firm quote
3. Once you approve, we carefully remove all items from your property
4. We load everything into our truck, ensuring proper organization
5. We clean up the area where the items were removed
6. We provide payment options and a receipt
7. After leaving, we sort items for donation, recycling, or disposal

Throughout the process, we take care to protect your property and provide professional, courteous service.